Shopping Terms
PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMER CAREFULLY BEFORE USING THIS WEB SITE (this "SITE"). By using this site, you agree to these terms of use. If you do not agree to these terms, you may not use this site. NEOPlex reserves the right, at any time, to modify, alter, or update these Terms of Use, and you agree to be bound by such modifications, alterations, or updates. 
 
Privacy Policy
NEOPlex respects your privacy. NEOPlex does not sell, rent or loan any identifiable information regarding its customers to any third party. Any information you give us is held with the utmost care and security, and will not be used in ways which you have not consented. When you place an order with NEOPlex, we ask for your name, your billing address, the address for shipment of the order, your credit card number, and expiration date along with your e-mail address. We consider this information private. The information is kept on a secure server to protect it from outside parties. We use the information only for the limited purposes of processing your orders, for statistical purposes to improve our site and services to you, to administer our site, and to notify you of products or special offers that may be of interest to you. In the event that you do not wish to receive promotional e-mail from NEOPlex, please send an email to NEOPlex@NEOPlexonline.com and type remove in the subject line. 
 
Copyright
All site design, text, graphics, interfaces, and the selection and arrangements thereof are (c) 2003, NEOPlex ALL RIGHTS RESERVED. Permission is granted to electronically copy and to print hard copy portions of this site for the sole purpose of placing an order with NEOPlex or using this site as a shopping resource. Any other use of materials on this site, including reproduction for purposes other than those noted above, modification, distribution, or republication, without prior written permission of NEOPlex is strictly prohibited. Making a copy, by any means, of this artwork is a violation of copyright law. 
 
Trademarks
All trademarks, service marks, and trade names (collectively the "Marks") are proprietary to NEOPlex or other respective owners that have granted NEOPlex the right and license to use such Marks. 
 
Disclaimer
THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS CONTAINED IN THIS SITE, INCLUDING, WITHOUT LIMITATION, TEXT, GRAPHICS, AND LINKS, ARE PROVIDED ON AN "AS IS" BASIS WITH NO WARRANTY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEOPlex DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, SERVICES, PRODUCTS, AND MATERIALS, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NONINFRINGEMENT, FREEDOM FROM COMPUTER VIRUS, AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. IN ADDITION, NEOPlex DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS SITE IS ACCURATE, COMPLETE OR CURRENT. Price and availability information is subject to change without notice. 
 
Limitation on Liability
IN NO EVENT SHALL NEOPlex BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER, EVEN IF NEOPlex HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE, OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE, OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS AVAILABLE FROM THIS SITE. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. 
 
External Sites
This site may contain links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the "External Sites"). You acknowledge that NEOPlex is not responsible for the availability of, or the content located on or through, any External Site. You should contact the site administrator or Webmaster for those External Sites if you have any concerns regarding such links or the content located on such External Sites. 
 
Order Acceptance
The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. NEOPlex reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order. International orders are accepted, but may be accepted under certain terms. We request that all international orders are phoned in to our sales department to 360-423-1840 x214. 
 
Typographical Errors
In the event a product is listed at an incorrect price due to a typographical error or error in pricing information received from our suppliers, NEOPlex shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. NEOPlex shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and the order is cancelled, NEOPlex shall immediately issue a credit to your credit card account in the amount of the incorrect price. 
 
Our Address: INFO@NEOPlexonline.com 
 
Return and Cancellation Policies
Call or write for authorization to return within 10 days of receipt of merchandise, authorized for return merchandise must be received within 10 days. Any items returned without authorization will not be credited or returned. Return the carton by UPS or Insured Parcel Post. Mark the authorization number on the outside of the carton returned. NO COD RETURNS. All returns subject to inspection before credit is given, items must be in new condition. Returned items will be subject to a 20% restocking fee. Any product shipped at our expense that needs to be returned to us, should be done so at the expense of the purchaser. We do not accept COD shipments. 
 
Cancellations and changes must be made by close of the same business day you place your order. 
 
Shipping
NEOPlex ships FedEx or US Postal Service for domestic and Priority Global Guaranteed Service for international shipping. Shipping service may vary without notice and is the sole decision of NEOPlex. International orders are accepted, but we do require call in orders for this action. 
 
Customs and Import Duties Information You may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from NEOPlex, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. 
 
Returned Checks
NEOPlex charges customers for collection and legal fees plus a $25.00 fee for any returned checks. Collection and legal fees will be charged to the customer for all returned for collection credit card sales. NEOPlex prosecutes all fraudulent sales!