BEFORE USING THIS WEB SITE (this "SITE"). By using this site, you agree
use this site. NEOPlex reserves the right, at any time, to modify,
modifications, alterations, or updates.
NEOPlex respects your privacy. NEOPlex does not sell, rent or loan
any identifiable information regarding its customers to any third party.
Any information you give us is held with the utmost care and security,
and will not be used in ways which you have not consented. When you
place an order with NEOPlex, we ask for your name, your billing address,
the address for shipment of the order, your credit card number, and
expiration date along with your e-mail address. We consider this
information private. The information is kept on a secure server to
protect it from outside parties. We use the information only for the
limited purposes of processing your orders, for statistical purposes to
improve our site and services to you, to administer our site, and to
notify you of products or special offers that may be of interest to you.
In the event that you do not wish to receive promotional e-mail from
NEOPlex, please send an email to NEOPlex@NEOPlexonline.com and type
remove in the subject line.
All site design, text, graphics, interfaces, and the selection and
arrangements thereof are (c) 2003, NEOPlex ALL RIGHTS RESERVED.
Permission is granted to electronically copy and to print hard copy
portions of this site for the sole purpose of placing an order with
NEOPlex or using this site as a shopping resource. Any other use of
materials on this site, including reproduction for purposes other than
those noted above, modification, distribution, or republication, without
prior written permission of NEOPlex is strictly prohibited. Making a
copy, by any means, of this artwork is a violation of copyright law.
All trademarks, service marks, and trade names (collectively the
"Marks") are proprietary to NEOPlex or other respective owners that have
granted NEOPlex the right and license to use such Marks.
THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS CONTAINED IN
THIS SITE, INCLUDING, WITHOUT LIMITATION, TEXT, GRAPHICS, AND LINKS, ARE
PROVIDED ON AN "AS IS" BASIS WITH NO WARRANTY. TO THE MAXIMUM EXTENT
PERMITTED BY LAW, NEOPlex DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES,
EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, SERVICES,
PRODUCTS, AND MATERIALS, INCLUDING BUT NOT LIMITED TO WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE,
NONINFRINGEMENT, FREEDOM FROM COMPUTER VIRUS, AND IMPLIED WARRANTIES
ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. IN ADDITION,
NEOPlex DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE
VIA THIS SITE IS ACCURATE, COMPLETE OR CURRENT. Price and availability
information is subject to change without notice.
Limitation on Liability
IN NO EVENT SHALL NEOPlex BE LIABLE FOR ANY DIRECT, INDIRECT,
SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR
ANY DAMAGES WHATSOEVER, EVEN IF NEOPlex HAS BEEN PREVIOUSLY ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT,
NEGLIGENCE, OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH
THE USE, INABILITY TO USE, OR PERFORMANCE OF THE INFORMATION, SERVICES,
PRODUCTS, AND MATERIALS AVAILABLE FROM THIS SITE. THESE LIMITATIONS
SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY
LIMITED REMEDY. BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF
LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS
MAY NOT APPLY TO YOU.
This site may contain links to other sites on the Internet that are
owned and operated by third party vendors and other third parties (the
"External Sites"). You acknowledge that NEOPlex is not responsible for
the availability of, or the content located on or through, any External
Site. You should contact the site administrator or Webmaster for those
External Sites if you have any concerns regarding such links or the
content located on such External Sites.
The receipt of an e-mail order confirmation does not constitute the
acceptance of an order or a confirmation of an offer to sell. NEOPlex
reserves the right, without prior notification, to limit the order
quantity on any item and/or refuse service to any customer. Verification
of information may be required prior to the acceptance of any order.
International orders are accepted, but may be accepted under certain
terms. We request that all international orders are phoned in to our
sales department to 360-423-1840 x214.
In the event a product is listed at an incorrect price due to a
typographical error or error in pricing information received from our
suppliers, NEOPlex shall have the right to refuse or cancel any orders
placed for products listed at the incorrect price. NEOPlex shall have
the right to refuse or cancel any such orders whether or not the order
has been confirmed and your credit card charged. If your credit card has
already been charged for the purchase and the order is cancelled,
NEOPlex shall immediately issue a credit to your credit card account in
the amount of the incorrect price.
Our Address: INFO@NEOPlexonline.com
Return and Cancellation Policies
Call or write for authorization to return within 10 days of receipt
of merchandise, authorized for return merchandise must be received
within 10 days. Any items returned without authorization will not be
credited or returned. Return the carton by UPS or Insured Parcel Post.
Mark the authorization number on the outside of the carton returned. NO
COD RETURNS. All returns subject to inspection before credit is given,
items must be in new condition. Returned items will be subject to a 20%
restocking fee. Any product shipped at our expense that needs to be
returned to us, should be done so at the expense of the purchaser. We do
not accept COD shipments.
Cancellations and changes must be made by close of the same business day you place your order.
NEOPlex ships FedEx or US Postal Service for domestic
and Priority Global Guaranteed Service for international shipping.
Shipping service may vary without notice and is the sole decision of
NEOPlex. International orders are accepted, but we do require call in
orders for this action.
Customs and Import Duties Information You may be subject to import
duties and taxes, which are levied once the package reaches your
country. Additional charges for customs clearance must be borne by you;
we have no control over these charges and cannot predict what they may
be. Customs policies vary widely from country to country; you should
contact your local customs office for further information. Additionally,
when ordering from NEOPlex, you are considered the importer of record
and must comply with all laws and regulations of the country in which
you are receiving the goods.
NEOPlex charges customers for collection and legal fees plus a
$25.00 fee for any returned checks. Collection and legal fees will be
charged to the customer for all returned for collection credit card
sales. NEOPlex prosecutes all fraudulent sales!